On-demand Ordering and Delivery App - Gojek, Grab, Dunzo Suitable for multiple services like food, grocery, medicine, courier

On-Demand Mobile Apps Services Shaping Business

Today, mobile apps have made our daily life a lot easier as it helps us do most of our normal activities. They also serve as a bridge between customers and companies such as in-demand applications that offer a variety of services. Since we live in a changing world where people do not even get enough sleep, having the app you need is a great help. People are so busy these days that they do not have time to do simple things like buy a present or cook dinner. So, they took the help of popular apps that work like magic cords to get products delivered to their door with a single tap. This has led to an increasing demand for demand applications that transform the mobile application development industry.

What is an on-demand service app?

These apps serve as a mediator between businesses and customers of various services like Airbnb for hotels, Uber for cabbages, and Uber Eats for food delivery. According to a survey 42% of American adults are already using the required services. Whether you want a pizza brought to your home, or a bottle of wine, or healthy food made by nutritionists, you can find an app for that!


Let's take a look at some statistics regarding the applications that are being sought:


An estimated 7.6 million people will serve as service providers in the much-needed economy by 2020.

There are more than 22.4 million users each year who are encouraged to spend about $ 57.6 billion annually to access services.

49% of the most sought after customers are thousands of years old.

Food, transportation, housing and online market services are among the most popular categories of services sought.

  • Steps for On-demand App Development

    Step 1. Identify the target audience

    First of all, to make the desired app development a success, one has to identify the target audience - be they college graduates, rich kids, family boys, business owners, hikers, night owls, travelers, singles, etc.

    No matter who your target group may be, they should have potential buyers at reasonable prices, be willing and have complications.

    Step 2. Identify a problem common to them

    Yes, everyone has some problems in his life. Many people from all walks of life may have similar problems.

    You can point out lazy teenagers or working women who are too tired to go to the nearest store and give them the app upgrades needed to help order food online instead.

    Business owners and managers are busy people who want to make their top hours work.

    Therefore, one can come up with a comprehensive solution to help them save time on nitty-gritty.

    Step 3. Define on-demand factors

    One needs to understand what causes the problem to remain unchanged.

    This can help you to find a solution if not all problems but at least one to start any required problem-solving services. This will form the basis for the development of your much-needed app.

    Step 4. Create feature-set for each factor

    Once you've defined the elements, it's time to create a set of apps that you're interested in on the web or mobile.

    Accordingly, one should provide to customers or service providers. Below are some of the key features of each feature you should include.

    1. Customer app features

    Push Notification: Helps users understand where their product or service is located, and receive regular notifications of app discounts and deals.

    Real-time tracking: Allow real-time tracking of their orders, parcels or services to make your app faster and more reliable.

    Payment system: Payment systems need to be fast, secure and reliable. Many payment options guarantee to make the user's life easier to pay for various products and services.

    Reviews and ratings: There should be a way for customers to measure their information, which can serve as a response to service providers.

    Help and support: Include a support feature in case the customer has any questions. Improve sales and after-sales services by solving their problems.

     2. Service provider app features

    • Push Notification: The service provider receives a warning whenever a user receives their help or products.

    • Accepting and rejecting applications: Service providers acquire the freedom and authority to accept or reject an application for a period of time.
    • Start and End Service: The service provider must have a way of knowing when to start and end the service.
    • Track benefits: Create a feature where online service providers can track their profits to plan their working days.
    • Performance flexibility: Allow the service provider to work with a flexible schedule where they can select their schedule and start operating at that time.

     3. Admin app

    Dashboard: Install an easily accessible and customized Admin Dashboard that works well with different segments to manage both service providers and users efficiently.

    • Algorithm alignment: A logical flowchart helps to link the right service provider with all new customer requests. The ability to switch from automatic or manual manipulation at any time should be obtained.
    • Manage users: The administrator must be able to manage all customer issues such as payments, refunds, cancellation costs to resolve any query.
    • Statistics and reports: Statistics display information such as the number of services successfully, canceled and duplicate. It also shows which part of the business is doing best and which one is struggling.
    • Overall, it helps to make better decisions to increase performance. Once the entire application is coded skillfully, integrate it with your existing management system and see if they work the same way.

    Step 5. Test and launch

    Test the application solution for consistency. Start by providing your engineers and then an internal QA team. Let your developers try out the closed beta version of the required app development and finally release it publicly when all features are fully functional.

    You can replay this chain of events whenever you add new features or revamp the app.

    Step 6. Publish

    Once you have completed the full application development required, publish in the app stores where you meet the standard delivery process. If an application is rejected, work on the answer, fix the problem, and re-apply.

    There is nothing wrong with being rejected over and over again.